1. No Refund Policy
All payments made to Up are final and non-refundable. We do not provide refunds for any services purchased, including but not limited to cold email marketing services, campaign management, or any other services offered by Up.
2. Service Commitment
While we do not offer refunds, we are committed to providing high-quality services and will work diligently to ensure your satisfaction with our services. We encourage open communication to address any concerns you may have.
3. Cancellation Policy
You may cancel your service at any time by providing written notice. However, please note that no refunds will be issued for any remaining period of service. The cancellation will take effect at the end of your current billing cycle.
4. Service Modifications
We reserve the right to modify or discontinue any service at any time. In such cases, we will provide reasonable notice to affected clients.
5. Contact Information
If you have any questions about this policy, please contact us at kaushik@up.one.